Privacy Policy

Privacy Policy

Introduction

Welcome to https://commercial-roofing-contractor.storysurge.net (hereinafter referred to as “the Company,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users while respecting their privacy. This Privacy Policy details the practices we employ regarding the collection, usage, and protection of personal information in accordance with international data privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (European Union), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our website, applications, services, and products offered under the https://commercial-roofing-contractor.storysurge.net domain. Please note that it does not extend to third-party platforms, apps, or services accessed through links on our site, as these have their own privacy policies governing data handling.

Processing Activities

This policy outlines our practices when:

  • You utilize our applications and services as an authorized user.
  • You visit any of our websites linked to this Privacy Policy.
  • We communicate with you via email, calls, texts/SMS, or newsletters.

Personal Data Collection

We collect multiple types of personal data to enhance your experience and provide tailored services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Credit card details and billing addresses for transactions.
  • Financial Information: Banking information for financial transactions and record-keeping.
  • Purchase Information: Data related to products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for tracking preferences.
  • Location Data: Geographic coordinates to personalize content based on your location.
  • Feedback: Comments, suggestions, and reviews that you choose to share with us.
  • Social Media Information: Details from social media platforms when you interact with our content or use our services through these platforms.
  • Product Information: Preferences, usage data, and feedback about the products you engage with on our site.

We gather this data through direct user input, interaction with our services, and automated technologies such as tracking cookies. Additionally, third parties may provide us with personal data, adhering to their respective privacy policies.

Cookies

Cookies are small text files stored on your browser that enable enhanced user experiences and help us understand how visitors interact with our site. We use cookies categorized as:

  • Strictly Necessary: Essential for navigating our site and using its core features.
  • Preference: Remembering user preferences to enhance the overall experience.
  • Analytics: Providing insights into website usage, helping us improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, as per legal requirements. Once these purposes are met, we securely delete or anonymize the data to protect your privacy.

Security Measures

The security of your personal information is a top priority. We employ robust organizational safeguards and security practices, including encrypted communication channels, to safeguard your data from unauthorized access, disclosure, alteration, or destruction. We also engage secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and website do not intentionally collect personal information from such individuals. If you believe we have collected data from a child, please contact us, and we will take immediate steps to delete it.

Your Rights

Depending on your location, you are entitled to various rights regarding your personal data:

  • Access, rectification, and erasure of your data.
  • Restriction or object to the processing of your data in specific circumstances.
  • Data portability, allowing you to transfer your data to another controller.
  • Right not to be subject to automated decision-making or profiling.
  • The right to file appeals/complaints with relevant supervisory authorities and withdraw consent.

To exercise these rights or seek clarification on any aspect of this policy, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, ensuring you are always informed about how we handle your personal information.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please reach out to our privacy team via email at [email protected] or by writing to the following address:

[Your Company’s Physical Address]

We value your trust in our commitment to data privacy. This policy is designed to ensure transparency and empower you with control over your personal information.